Purchase conditions

The following is the contractual document that will govern the purchase of the products through the website https://www.caviarblancosierranevada.es, property of Juan Antonio Luengo Roldán (hereinafter the provider). The acceptance of this document implies that the user:

  • You’ve read, you understand and you’re agree with this text.
  • That is a person with sufficient capacity to contract or acquire products.
  • That it assumes all the obligations set forth herein.
  • These conditions will have an indefinite validity period and will be applicable to all purchases made through this website.

The provider reserves the right to unilaterally modify these conditions, without affecting the goods or promotions that were acquired prior to the modification.

Identity of the parties

On the one hand, the provider:

Juan Antonio Luengo Roldán, (the provider) with registered office at Maria pinet Nº8 2nd right C.P. 18190 (cenes de la vega-Granada), with N.I.F. 24174144-V, Telephone: 694455028, e-mail: caviarblanco.sierranevada@gmail.com

And on the other, the user and / or buyer.

Object of the contract

The purpose of this contract is to regulate the purchase and sale relationship born between the provider and the user at the time when the latter accepts the corresponding box during the online contracting process.

The contractual relationship of purchase involves the delivery, in exchange for a specific price and publicly exposed through the website, of a specific product.

General information

 The purchase can be made in Spanish and English. The prices and conditions of delivery in this website will be applied in the peninsular Spain. The currency used will only be the euro.

The prices that accompany each product have included 10% VAT, being therefore, final prices to which must be added the shipping costs (if applicable) and those that may be generated by the payment method.

Purchase procedure

The user to make the purchase process must select the desired product by clicking on the “add to cart” tab. The different products you select will be incorporated into the “cart” and can be consulted at any time. Likewise, you can increase the number of orders per product, select others, or cancel those already selected.

To proceed with the purchase you must register your data in the store, once you have filled the cart with the desired products, if it is the first purchase. In the following, you should only identify yourself with the password and the user whenever an account has been created. By including the products in your cart click on “place order”. You must, in any case, accept the conditions of purchase. Likewise, you will receive in your email the order that you have made to us. The provider, in accordance with the privacy policy indicated, will guarantee the confidentiality of your data.

Delivery of orders and shipping costs

If you doubt about when you will receive your order or have any delivery condition, call us at +34 694455028.

 The delivery of orders will be made at the delivery address designated by the user. In the registration process you can indicate a different address to receive your orders. The delivery time will be approximately 2/4 business days depending on the place of delivery. It will also depend on the payment method you have chosen. If you have chosen the bank transfer, we must receive the deposit in our account to start the shipping process. The delivery times of the orders will also be directly affected by the stock availability of the items that make up the order. The provider will communicate in any case the possible delays that may be suffered by the orders that contain articles out of stock.

The provider assumes no responsibility for when the delivery of the product or service does not occur as a result of the data provided by the user are false, inaccurate or incomplete or when the delivery can not be made for reasons beyond the shipping company, assigned for that purpose, as is the absence of the recipient.

Right of withdrawal

From the day of receipt of your order You have 14 business days in which you can return the purchased products provided they are in perfect condition and with your seal. Are excluded from being able to be returned goods made according to the specifications of the consumer and user or clearly personalized, the supply of goods that may deteriorate or expire quickly and the supply of sealed goods that are not eligible to be returned for reasons of protection of the health or hygiene and that have been unsealed after delivery according to letters c), d) and e) of article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the Law General for the Defense of Consumers and Users and other complementary laws.

Returns will be made with the original packaging provided it is personalized and without signs of tampering. All goods handled or in poor condition can not be returned. The cost of the return will be borne by the buyer provided that it is not attributable to the provider for reasons that a product is in poor condition, has arrived broken or in poor condition.

To make the return you must contact us by phone +34 694455028 and / or via email caviarblanco.sierranevada@gmail.com, indicating that you want to cancel or return your purchase.

Any payment made to the provider will entail the issuance of an invoice in the name of the user.

Payment Methods

We will also indicate the payment methods during the purchase process so you can choose the one you want. They are the following:

  • Payments through Paypal and with your card.
  • Payments by bank transfer: payments by bank transfer take a working day (at least) to reach the bank, you can only send orders once you have obtained confirmation that payment has been received. Check what your bank can charge you for making this form of payment.

Finally, the information provided will be verified and the desired order will be confirmed. From that moment, an e-mail will be received from the provider, which will also certify that the purchase has been made

Applicable law and jurisdiction

These conditions will be governed or interpreted in accordance with Spanish legislation in matters not expressly established. The provider and the user, agree to submit any dispute that may arise from the provision of the products or services subject to these conditions, to the Courts and Tribunals designated by the user.

Likewise, the lender and the user may submit their disputes to the arbitration provided for in the arbitration and defense legislation of consumers and users, and to the extrajudicial conflict resolution procedures that are established by means of codes of conduct or other financial instruments. self-regulation.